SERMPRO — Visibility. Credibility. Growth.

Your trusted online reputation management partner

Reputation Management

A complex and multi-level process that plays a key role in managing the company's image in the market. The main objective of this approach is to monitor, analyze and manage the organization's reputation both online and offline. As part of this process, we pay special attention to various aspects that allow not only to preserve, but also to significantly strengthen the positive image of the company.

Removing negative information

Is there false information on the Internet about you or your company? Removing adverse and even defamatory material will protect your reputation and help build trust with current and potential customers.

Managing online reviews

Positive comments and feedback on review sites will form a good opinion about your company or brand and attract new customers to your business.

Ensure a sustainable online presence

How do online reputation management methods differ from traditional PR?

Традиционных методов PR, то есть связей с общественностью, уже недостаточно для создания позитивного имиджа среди клиентов, партнеров и общественности. Большинство потенциальных клиентов сначала ищут информацию о компании в интернете и формируют о ней мнение на основе общедоступных материалов. Благодаря инструментам SERM и ORM можно создать позитивное информационное поле вокруг компании, бренда или человека в интернете.

What countries do you work with?

Компания SERMPRO предоставляет полный спектр услуг по защите, управлению и восстановлению репутации по всему миру. Свяжитесь с нашим менеджером, чтобы уточнить все детали вашего конкретного случая.

How is the work strategy developed?

We analyze reputation in the network, identify zones of reputational risks and identify sources of negativity. After analyzing all the collected data, we develop an optimal strategy for managing online reputation and combating negativity.

I have a marketing department. Can you cooperate with them in your work?

Наша работа будет гораздо эффективнее, если мы будем сотрудничать с вашей маркетинговой командой. В частности, при работе с отзывами такое сотрудничество просто необходимо, поскольку ваши специалисты хорошо знакомы со спецификой деятельности вашей компании и знают ее целевую аудиторию.

Do you delete reviews?

Да. Однако не каждый отзыв нужно удалять. Сначала следует понять причины публикации таких комментариев, и только потом отвечать на них. Поскольку обработка негативных отзывов должна быть оперативной, мы готовы разработать стратегию действий в подобных случаях.

What do you want your clients to know?

After carrying out SERM work, TOP search results will be filled with natural links to real sites. If you need to create new content, we will work with you or your team to ensure that the content truly represents your company.

About us

SERMPRO offers a full range of reputation management services specifically designed for companies seeking to strengthen their presence in the online space or correct negative reviews. Our team of experts will help you optimize search results for important queries, oust negative materials from TOP-20 and form a positive image of your company. We not only focus on eliminating negativity, but also actively work to create a positive information field in the media and public space. Thanks to our integrated approach, you will be able to improve the image of your company, attract new customers and increase the loyalty of existing ones. With SERMPRO you will get a reliable partner who will help you overcome the challenges in the online environment and reach new heights of business. Don't let the negativity obscure your success - contact us today!